Until recently, office equipment leasing companies had been tolerant about receiving back end-of-lease office equipment that had functional issues upon arrival to the businesses that accepted lease returns on their behalf. After inspection, these lease return agencies resell the equipment for the residual value on the lease for the leasing company. But sometimes, the leasing company takes a beating on the resale because the equipment came back non-functional if the first leasee insisted on having the hard drive removed or forgot to eliminate passwords or used a shipping company that did not know how to safely prep the machine before moving it.
Now, the leasing companies have been cracking down. There has always been a clause in an office equipment lease contract that stated that the equipment must be in working order at the time it was returned. But the leasing companies were lenient about this issue. No more. Now, your company will be charged back for what it cost the leasing company to get the equipment that you just returned into working condition.
Technical Office Solutions is a 36-year-old independent office equipment servicing company that can prep your lease return and insure that you will not be charged back for any post lease technical issues.
For a flat fee of $85, Technical Office Solutions will send to your business a technician who is technically proficient in your make and model of equipment and prep it for return to the leasing company’s return agent. We will inspect it, fill out paperwork, remove passwords and reformat the hard drive to ensure that it l does not contain any sensitive data. If corporate or your insurance company insists on removing and destroying the hard drive, we will replace the hard drive for our cost of the hard drive and reprogram the new hard drive for an additional $40.00.