Technical Office Solutions

Fees For Dell Printer Repairs

We charge a flat service labor fee of $95 to REPAIR Dell monochrome (B&W) printers. For Dell monochrome (B&W) as well as color Multi-Function Printers, we charge a service labor fee of $115 for the first hour of service and $80 for each additional hour broken into quarters. It has been our experience that 90% of all service calls on Dell Multi-Function Printers can be completed within an hour. If an open fee schedule makes you a bit apprehensive, we can commit to a flat rate for your repair, including the cost of whatever parts will be needed, if you are willing to work with us over the phone in describing what you believe the issues may be.

There is never a "travel charge" to or from your location nor is travel time part of the first hour of service. There is never an additional charge if we must return a second time with a part that we may not have had on the first visit.

We generally carry an impressive spare parts inventory in our service vehicles at all times. Providing that a Dell dealer is not charging more than MSRP on parts, we can only discount marginally on items such as rollers and switches. However, we are generally 20%-30% less than the dealers on such parts as fuser assemblies and intermediate transfer units.

We do not offer "carry-in" service. We go to you!

We never ask nor expect to be paid until the repairs are fully completed!

References are always cheerfully given!

In business since 1987