Technical Office Solutions

Fees for Canon Repairs

We charge a flat service labor fee of $95 to REPAIR an imageClass stand-alone printer. We charge a service labor fee of $115 for the first hour or part thereof to REPAIR a imageClass multi-function printer and $80 for each additional hour divided into fifteen minute intervals. We charge a service labor fee of $125 for the first hour or part thereof to REPAIR Canon imageRunner series multi-function copiers and $80 for each additional hour divided into 15 minute intervals. For REPAIRS on ImageFormula DR series document scanners we charge $150 for the first hour or part thereof and $80 for each additional hour divided into 15 minute intervals.

Please note that it is our experience that 90% of all service issues can be resolved within an hour. If an open fee schedule makes you a bit apprehensive, we can commit to a flat rate for your repair, including the cost of whatever parts will be needed, if you are willing to work with us over the phone in describing what you believe the issues may be.

There is never a "travel charge" to or from your location nor is travel time part of the first hour of service. If we must return a second time with a part that we didn't have on the first visit and the service is not flat rate, then we will only charge you for the total time spent repairing the equipment during both visits.

We carry an impressive inventory of spare parts in our service vehicles at all times.

Our technicians never try to upsell. If repairs on you copier are not what our industry regards as typical we'll let you know in advance before coming.

We never ask nor expect to be paid until the repairs are fully completed! 

References are always cheerfully given!

In business since 1987

Senior level technicians only, servicing Canon ImageRunner, ImageClass, ImageFormula and LaserClass series of copiers, printers, scanners and fax machines for more than 30% less than the dealers!